Policies

QUALITY ASSURANCE

ClarkSolutions have integrated a Quality Management System that outlines detailed procedures to maintain and strengthen our quality assurance standards.

The Quality Management System will outline areas including;

  • Cleaning staff induction checklist and training.

  • Regular on-site audit inspections.

  • Communication booklets for cleaning staff to attend to issues immediately.

  • Constant contact between Senior Management & Client to ensure performance of cleaning is kept to a high level.

  • Review and re-assess current prices and cleaning specifications to ensure client

  • receives a competitive rate and superior service.

  • Key performance indicators

OCCUPATIONAL HEALTH AND SAFETY

ClarkSolutions have integrated into their Cleaning contracts an Occupational Health and Safety system and we comply with all Work safe recommended guidelines for our industry. This organisation is determined to ensure high standards of health and safety. Our commitment to fulfilling this policy and maintaining health and safety is through constant review and consultation.

To ensure this we undertake to:

  • Comply with all relevant legislation.

  • Provide a healthy and safe work environment.

  • Consult with employees and their representatives on matters affecting their health and safety.

  • Cleaning equipment checked and tagged for safety and use.

  • Provide and maintain appropriate equipment to protect employees’ health and safety.

  • Train all employees, managers and supervisors so that they may perform their tasks safely and meet their responsibilities.

  • Consider health and safety when purchasing plant and equipment, or altering work organisation and work practices.

  • Develop and document policies and procedures in relation to specific hazards and risks.

  • Ensure all managers and supervisors are held accountable for their health and safety responsibilities.

  • Regularly evaluate and update our health and safety program.

ENVIRONMENTAL POLICY

ClarkSolutions is committed to ensuring the highest possible environmental standards are maintained for our clients & staff. Clark Solutions has committed to this process by the implementation of our Occupational Health & Safety Environmental Management System to ensure compliance and excellence in the delivery of an environmentally safe service. Our OHSE covers all aspects of our operational effect on the environment, but has specific focus on issues of pollution minimization and safe waste management procedures. We have established and maintain an effective internal audit program (along with feedback and corrective action mechanisms).

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